Ersk Global Industries 

Ersk Global Industries (“we”, “us”, “our”) respects your privacy. This policy explains what information we collect when you use our website at erskglobalindustries.com, why we collect it, and what we do with it.

We do not sell your personal information. We never have and we don’t intend to.

Who we are

Ersk Global Industries is a multisector company based in Kampala, Uganda, operating across technology, properties, financial education, payments, construction and consultancy. This policy covers this website and enquiries made through it.

Contact: info@erskglobalindustries.com | +256 784 556772 Serena Hotel, Kintu Road, Kampala, Uganda

What we collect

Information you give us. When you fill in our contact form, request a consultation, subscribe to updates, or email or call us, we may collect your name, email address, phone number, company name, and whatever else you choose to include in your message.

Information collected automatically. Like most websites, our servers and analytics tools record basic technical data: your IP address, browser type, device type, pages visited, and the date and time of your visit. This is aggregate traffic information, not something we use to identify you personally.

Cookies. We use cookies to keep the site working properly and to understand how visitors use it. You can block or delete cookies in your browser settings; some parts of the site may not work as well if you do.

Why we collect it

We use your information to:

• respond to your enquiry or consultation request
• provide the service or information you asked for
• send you updates about our services, if you asked to receive them
• maintain, secure and improve the website
• meet our legal and regulatory obligations

That’s it. We don’t use your information for anything you wouldn’t reasonably expect based on why you contacted us.

Who we share it with

We do not sell, rent or trade your personal information to third parties.

We share information only in these situations:

• Service providers. Companies that help us run the business — website hosting, email, analytics — may process data on our behalf. They are only permitted to use it to provide that service to us.
• Within Ersk Global Industries. If your enquiry relates to a specific division (Ersk Properties, Ersk Tech Laboratories, Ersk Global Payments, Ersk Schools, Ersk Consultations or Ersk Global Foundation), we pass it to the right team internally.
• Legal requirements. If we are required by law, a court order, or a regulator to disclose information, we will comply.

How long we keep it

We keep enquiry and client information only as long as we need it for the purpose it was collected, or as long as the law requires us to. When it’s no longer needed, we delete it.

Keeping it safe

We use reasonable technical and organisational measures to protect the information we hold — including access controls and secure hosting. No system online is perfectly secure, but we take this seriously and act promptly if something goes wrong.

Your rights

Under Uganda’s Data Protection and Privacy Act, 2019, you have the right to:

• ask what personal data we hold about you
• ask us to correct anything inaccurate
• ask us to delete your data, where we have no legal reason to keep it
• withdraw consent for marketing at any time
• object to how we’re processing your data

To exercise any of these, email info@erskglobalindustries.com and we’ll respond within a reasonable period. If you’re not satisfied with how we handle it, you may lodge a complaint with the Personal Data Protection Office (PDPO) of Uganda.

Links to other sites

Our website links to other pages and services. Once you leave our site, this policy no longer applies — please check the privacy policy of whichever site you land on.

Children

This website is intended for adults and business clients. We do not knowingly collect personal information from children. If you believe a child has given us information, contact us and we’ll remove it.

Changes to this policy

We may update this policy from time to time. The current version will always be posted on this page with the date it was last updated.

Contact us

Questions about this policy or about your data:

Ersk Global Industries Serena Hotel, Kintu Road, Kampala, Uganda info@erskglobalindustries.com +256 784 556772